If you’re well aware of the importance of integrating modern technology into your business, to ensure that your business remains competitive in a digital age, simply continue reading. As you’ll discover a helpful guide on how you can efficiently incorporate new forms of technology into your business.
How to Integrate More Technology Into Your Business:
Give your customers more payment options:
More individuals are excited about using modern payment options such as PayPal, BitCoin and Apple Pay. So if you want to increase your sales and to attract new customers, it’s well worth considering adding new payment options to your online store.
Make sure that your customers can track their packages online:
Ensure that you choose a courier company to deliver your packages, which offer tracking codes. Which will allow your customers to track the progress of their packages online. As if you offer a track and trace service, your customers will be far more likely to trust in your business.
Host virtual meetings with your team members:
One way to incorporate new technology into your business is to use virtual meetings to ensure that all of your team members remain on the same page. As an example you may decide to use Zoom to catch up with managers who work in different locations. Hire iPads for your team members to ensure that they have the necessary tools for communication.
Offer a chat based support system to answer your customers’ queries:
While some customers may still feel more comfortable ringing your business or sending your customer service team an email, most individuals are more than comfortable using chat based customer support systems. Just be sure to have a real customer support agent on hand to answer your customers’ questions, instead of relying on an automated chat bot. As modern, savvy customers are no longer fooled by cheap chat bots.
Use eco-friendly packaging:
Another way to integrate more technology into your growing business is to use innovative, eco-friendly packaging to send out your customers’ packages. As a bonus, you should be able to win over new customers if your business builds a reputation for being environmentally conscious.
Consider using VR experiences:
As an example, if you run a fashion business you may want to use VR technology so that online customers will be able to see what your clothing will look like on their frames. Or if you run a travel based business you may want to use VR technology to give your customers a preview of what their hotel may look like, before they pack their bags for their next holiday.
Live stream news to your customers:
Once you get the hang of using social media accounts to promote your business, you’ll be able to start streaming live news about your business to your followers. As an example, you may want to give your followers a sneak peek of a new product which you’re about to launch.
So if you’re determined to use technology in order to help your business reach its potential, it’s well worth starting off by actioning some of the tech tips which are listed above.